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anthropics/internal-comms

anthropics

internal-comms

A set of resources to help me write all kinds of internal communications, using the formats that my company likes to use. Claude should use this skill whenever asked to write some sort of internal communications (status reports, leadership updates, 3P updates, company newsletters, FAQs, incident reports, project updates, etc.).

globalComplete terms in LICENSE.txt
0installs0uses~358
v1.0Saved Apr 5, 2026

When to use this skill

To write internal communications, use this skill for:

  • 3P updates (Progress, Plans, Problems)
  • Company newsletters
  • FAQ responses
  • Status reports
  • Leadership updates
  • Project updates
  • Incident reports

How to use this skill

To write any internal communication:

  1. Identify the communication type from the request
  2. Load the appropriate guideline file from the examples/ directory:
    • examples/3p-updates.md - For Progress/Plans/Problems team updates
    • examples/company-newsletter.md - For company-wide newsletters
    • examples/faq-answers.md - For answering frequently asked questions
    • examples/general-comms.md - For anything else that doesn't explicitly match one of the above
  3. Follow the specific instructions in that file for formatting, tone, and content gathering

If the communication type doesn't match any existing guideline, ask for clarification or more context about the desired format.

Keywords

3P updates, company newsletter, company comms, weekly update, faqs, common questions, updates, internal comms

Files5
5 files · 20.4 KB

Select a file to preview

Overall Score

74/100

Grade

B

Good

Safety

68

Quality

76

Clarity

82

Completeness

68

Summary

A skill for writing internal company communications in standard formats (3P updates, newsletters, FAQs, status reports, leadership updates, incident reports). The skill guides an agent to identify the communication type, load the appropriate template from the examples directory, and follow specific formatting and tone guidelines for each format.

Detected Capabilities

Load and apply communication templates from local filesIdentify communication type from user requestsAccess and search Slack, email, calendar, and document toolsFormat content for multi-channel distribution (Slack, email)Synthesize information from multiple sources into cohesive narrativesApply company-specific tone and style conventions

Trigger Keywords

Phrases that MCP clients use to match this skill to user intent.

write 3p updatecompany newsletterstatus reportfaq responsesleadership updateincident reportteam updateinternal announcement

Risk Signals

INFO

References external tools (Slack, Email, Calendar, Google Drive) but provides no authentication or access control mechanisms

examples/company-newsletter.md, examples/3p-updates.md, examples/faq-answers.md
WARNING

No explicit guardrails on data sourcing — agent is instructed to pull from 'messages with lots of reactions', 'emails from executives', calendar attachments without validation of data sensitivity or confidentiality

examples/company-newsletter.md line 'Slack: look for messages'
WARNING

FAQ guideline requests agent to 'summarize questions' and 'infer' answers based on tool data without explicit instruction to verify information against official sources before publication

examples/faq-answers.md, 'Answer Guidelines' section
INFO

General communications template delegates scope clarification entirely to user interaction without enforcing minimum required context before proceeding

examples/general-comms.md

Referenced Domains

External domains referenced in skill content, detected by static analysis.

www.apache.org

Use Cases

  • Writing weekly 3P (Progress, Plans, Problems) team updates for leadership
  • Drafting company-wide newsletters summarizing weekly/monthly activity
  • Compiling FAQ responses addressing company-wide employee questions
  • Creating status reports and project updates in standardized formats
  • Writing incident reports and post-mortems using company conventions

Quality Notes

  • Positive: Clear, well-organized directory structure with separate templates for five distinct communication types, making it easy for agent to route requests correctly.
  • Positive: Detailed formatting specifications in each example file (emoji usage, time limits, section structure) provide unambiguous output expectations.
  • Positive: Practical guidance on tone and audience for each format (e.g., '3Ps read in 30-60 sec', company newsletters use 'we' tense, FAQs should be company-wide focused).
  • Positive: Each template references specific tools and provides strategic guidance on what to prioritize (company-wide impact over team details, announcements from leadership, major milestones).
  • Negative: Missing error handling guidance — no instructions on how to handle missing data sources, incomplete information, or conflicting data from multiple tools.
  • Negative: No explicit data validation or fact-checking workflow — agent is instructed to 'base answers on official communications' but no mechanism ensures this happens or is verified.
  • Negative: General-comms template is vague ('doesn't fit standard formats') and relies heavily on user interaction to clarify scope, reducing agent autonomy for edge cases.
  • Negative: No guidance on handling confidential or sensitive information — agent might pull from internal channels without understanding what should or shouldn't be shared company-wide.
  • Negative: Limited examples of actual output — templates show format but no sample completed communications for reference.
Model: claude-haiku-4-5-20251001Analyzed: Apr 5, 2026

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