Mode 1: Interactive Access Elevation (Requester Workflow)

Follow these steps when the user requests temporary access elevation.

(Rule: Throughout this playbook, select the resource scope flag corresponding to where the target entitlement is defined: pass --project=PROJECT_ID, --folder=FOLDER_ID, or --organization=ORGANIZATION_ID).

Table of Contents

• Prerequisites & Permissions
• Step 1: Collect & Validate Core Inputs
• Step 2: Search Existing PAM Entitlements Along the Hierarchy
• Step 3: Request Grant
• Step 4: Handle Status & Termination

Prerequisites & Permissions {#prerequisites}

• Requester Eligibility: To become a requester, the user simply must be added to the eligibleUsers list in the entitlement. No explicit IAM roles are required.
• Discover Eligible Entitlements: Requesters can discover their eligible entitlements using gcloud pam entitlements search --caller-access-type=grant-requester without needing the roles/privilegedaccessmanager.viewer role.
• Broad Search & Role Inspection: Searching all entitlements across scopes (list/describe) requires roles/privilegedaccessmanager.viewer, and inspecting role definitions (gcloud iam roles describe) requires roles/iam.roleViewer.

Step 1: Collect & Validate Core Inputs {#step-1}

Validate or ask the user for these four parameters:

• Principal Email: The Identity requesting access (e.g., user:user@example.com).
• Permission Name: The required IAM permission (e.g., compute.instances.start).
• Requested Duration: Default to 3600s (60 mins) if unspecified.
• Target Resource: Accept short names (like my-project) from the user and format them as fully qualified URIs internally (e.g., //cloudresourcemanager.googleapis.com/projects/my-project).

Step 2: Search Existing PAM Entitlements Along the Hierarchy {#step-2}

Check for active entitlements satisfying the request across the target resource and its ancestor hierarchy (Project, ancestor Folders, and Organization).

[!IMPORTANT] A single gcloud pam entitlements search command only queries the exact scope specified and does not automatically traverse parent folders or organizations. Because entitlements granting access to a project can be defined at ancestor folder or organization levels, use the helper script to search across the entire hierarchy.

Run the hierarchy search script:

bash scripts/search_eligible_entitlements.sh --project=PROJECT_ID

(Or pass --folder=FOLDER_ID or --organization=ORGANIZATION_ID based on the target resource scope).

Fallback (Direct Bash Command)

If executing without local script access, search across the project and its ancestor hierarchy using:

project="PROJECT_ID"
echo "=== Searching Project Scope ==="
gcloud pam entitlements search --caller-access-type=grant-requester \
  --location=global --project="$project" --format=json

echo "=== Searching Ancestor Folders & Organization ==="
while read -r id type; do
  if [[ "$type" == "folder" ]]; then
    gcloud pam entitlements search --caller-access-type=grant-requester \
      --location=global --folder="$id" --format=json
  elif [[ "$type" == "organization" ]]; then
    gcloud pam entitlements search --caller-access-type=grant-requester \
      --location=global --organization="$id" --format=json
  fi
done < <(gcloud projects get-ancestors "$project" --format="value(id,type)" 2>/dev/null || true)

Extract the roleBindings from the search results to verify if any returned entitlement grants the needed permission or role.

• Match Found: If an entitlement grants the required permission, store its ENTITLEMENT_ID and the scope level where it was found (Project, Folder, or Organization). Rule: If multiple eligible entitlements are found across the hierarchy, prefer the least scoped entitlement (e.g., prefer Project over Folder, and Folder over Organization). Proceed to Step 3.
• No Match: Abort and inform the user that no eligible entitlement exists for their request.

Step 3: Request Grant {#step-3}

Request a temporary grant using gcloud pam grants create:

Ensure the --requested-duration flag matches the exact timeframe specified by the user (e.g., if the user requests elevation for 2 hours, pass exactly --requested-duration=7200s). If the user omitted specifying a custom timeframe, use the 60 mins (3600s) default.

Pass the scope flag matching where the entitlement is defined (--project, --folder, or --organization), and specify the target resource where access is needed using --requested-resources:

# Example using an organization-level entitlement for a project resource:
gcloud pam grants create \
    --entitlement=ENTITLEMENT_ID \
    --location=global \
    --requested-duration=DURATION \
    --justification="Automated temporary access request" \
    --organization=ORGANIZATION_ID \
    --requested-resources=projects/PROJECT_ID

(Note: The scope flag --project, --folder, or --organization must match where the entitlement is defined. The --requested-resources flag specifies the exact target resource where access is needed, formatted as projects/PROJECT_ID, folders/FOLDER_ID, or organizations/ORGANIZATION_ID).

Step 4: Handle Status & Termination {#step-4}

Verify state in response:

• APPROVAL_AWAITED: Notify: "The grant request (GRANT_ID) is raised. Access will be active after approval." Terminate immediately.
• SCHEDULED or ACTIVATING: The grant is approved but provisioning is pending. Wait ~30 seconds and retry checking the state 2-3 times.
• ACTIVE: Confirm activation and proceed. Do not revoke the grant upon completing tasks; allow automatic expiration.